These FAQs are evolving, and items will be added as new questions and answers emerge. Please understand that many answers are a work in progress—we will be honest when information is not yet known or decisions are still being made, and we will update those items as soon as possible.
If you have a question to suggest, please submit it for consideration to Director of Communications Dan Callahan. For questions specific to your situation, please contact the appropriate administrator at Brooks. And if you have a health concern, contact your provider immediately.
- Student Life
- College Counseling
- Health and Wellness
- Alumni Information
- Accepted Students
May I come to campus to retrieve items from my dorm room?
The process for gathering personal belongings from your dorm room or day locker will begin on May 19 and is by appointment only. Students and families should check their emails for more information regarding the process and for links to the sign up. Campus will remain closed in general, with exceptions being made for this process.
May I come to campus to study or use the Athletic Center?
No. The Athletic Center and all other athletic facilities are closed to students, faculty and staff. The same is true for the library and other study spaces on campus.
How is Brooks supporting students during this stressful time?
How will distance learning and online classes work?
This spring, each of your courses will take two forms: synchronous and asynchronous learning. Read Brooks' new DISTANCE LEARNING PLAN for full details. Synchronous learning means that your class will meet online in real time, likely on Google Meet/Hangout. Your teacher will create a learning experience for your class to engage in and will teach the class much the same as when you are all in the room together. Asynchronous learning involves coursework that does not happen in real time. Your teacher will provide you with lesson plans through OnBrooks for self-directed learning. Therefore, each course will still have four class meetings worth of engagement time per week: one synchronous and three asynchronous (50 minutes each). Self in Community class will not continue this spring. Independent courses will be evaluated case-by-case; all other courses will proceed.
What does the schedule look like?
What if I am worried about my ability to connect virtually?
If you are concerned that your access to technology or internet connection will not be sufficient to participate in online school, please fill out this survey. The Information Technology department will be in touch with you about helping to meet your needs.
How will students in different time zones participate in online classes?
Brooks students come from countries around the world, so it won't be possible to schedule online class at times that are convenient for everyone. However, every online class will be recorded, and the video will be accessible to each student in the class.
What if I left my textbook at school?
Teachers will make sure that everything you need for class is available electronically.
Will there be attendance? What if I am sick, or otherwise committed, and cannot participate in online school one day?
Yes, there will be attendance taken in your online classes. If a student cannot be present in a class due to illness or another commitment, their parent or guardian should fill out the Google Form available in OnBrooks. They will be placed on the list for that day and their attendance counted for accordingly.
Will there be tests? What about grades?
You will continue to have both formative and summative assessments. However, we will not be administering any quizzes or tests in the traditional sense due to reasons of academic integrity. Exhibitions of learning, such as papers, portfolios, and presentations will be more commonplace. We will continue to grade numerically (with the exception of the Arts). The Student Resource Team may invite a student's family or advisor to petition for a Pass/No Pass designation due to insurmountable difficulty for that student, related to: social-emotional wellness, technology challenges, illness, family dynamic, time difference or other equity concerns. We hope this compassionate position helps us to best support our students and their range of needs. Per usual, a student may take an Incomplete in a course should it prove necessary for health-related reasons. Please be in touch with your student's advisor with any concerns.
What does this mean for spring athletics?
All games and practices have been cancelled for the remainder of the 2020 spring semester.
May I come to campus to use the gym, squash courts, crew tanks or other athletic facilities?
No. The Athletic Center, fields and all other athletic facilities are closed to students, faculty and staff.
Do I have to reschedule my ACT and SAT test dates myself?
Yes. Students and families should contact both the ACT and the College Board to reschedule any tests.
Can I take my AP exam from home?
The College Board will administer students a 45-minute, take-at-home-with-your-own-
Can I still get my final transcript if school doesn’t reopen this spring?
Yes. It may take longer than usual for colleges to process incoming transcripts this spring, but if you are a senior, your final transcript will still be sent to the college where you have deposited in time. Colleges will show latitude as far as the timing of when it is received.
Will there be counseling support available?
Judy Werner, Director of Psychological Counseling and Steph Holmes, Director of Student Wellness are available to support both students and parents. While our services and delivery will be altered given the circumstances, please don’t hesitate to reach out with any questions or concerns: firstname.lastname@example.org or email@example.com. Judy and Steph will be available to connect with students directly and will offer creative mental health forums and activities that foster community and general well-being among our students.
Are there tips for helping to manage the emotions generated by the Coronavirus crisis?
Yes, there are many helpful resources available from a variety of mental health organizations and reliable news sources. We have put this resource together, Brooks School Counseling Support to help consolidate the numerous resources available.
How do I talk to my child/teen about the crisis?
It is important to keep the lines of communication open with your child. Here are some resources to help you in those conversations:
How do I help my child understand social or physical distancing and the effects this can have on us?
Following the guidelines set for social distancing is very important at this time, but teenagers, in particular, might find this difficult. Helping them to understand what it means and how to create a healthy environment for themselves and others will help them be able to manage this better. Here is a helpful resource on the topic: Keeping your Distance to Stay Safe
Do you have ideas for staying healthy during these stressful times?
Set a routine that includes good hygiene, healthy eating, sleeping and physical activity. Get up and get dressed in real clothes to start your day.
Stay connected to friends and family. Play online scrabble with a grandparent. & Don’t forget to take breaks from the news and social media.
Engage in pleasant, creative and cognitively stimulating activities.
How can I find local counseling resources and are therapists seeing patients during this time?
Therapists are primarily seeing patients through telehealth. While normally telemedicine is not covered by insurance companies, restrictions have been lifted during the current crisis situation. You can contact your physician for local resources, look up providers through your insurance company or try: Psychology Today: Find a Therapist
What should I do if my child has an urgent mental health need?
Please consider the following free, 24/7 options:
- The Parental Stress Line- “parents helping parents” – available 24/7 in all languages: 1-800-632-8188
- National Suicide Prevention Lifeline: 1-800-273-8255 with chat available here.
- The Disaster Distress Helpline, 1-800-985-5990 or text TalkWithUs to 66746, a 24/7, 365-day-a-year, national hotline - provides immediate crisis counseling for people experiencing emotional distress related to any natural or human-caused disaster. Toll-free, multilingual, and confidential crisis support service available to all residents in the United States and its territories.
- The Trevor Project Lifeline: Call 1-866-488-7386 or live chat at www.thetrevorproject.org (provides crisis intervention and suicide prevention services to LGBTQ young people ages 13-24)
- The Steve Fund: Text STEVE to 741741 (help is available for young people of color who are in crisis or emotional distress)
- Call 911 or your country’s emergency services number
With campus closed, what does that mean for previously scheduled alumni events?
All events that were scheduled for March and April are canceled. Considering CDC recommendations and the restrictions placed on many cities, we have also decided to postpone Alumni Weekend, planned for May 8-9, 2020. We are disappointed that we are unable to offer this program at this time. As such, postponing is a proactive measure that supports the well-being of all those in our worldwide community. We will be in touch when we have information about a future date to invite you back to campus to celebrate with your classmates.
I am an employee who traveled over break, what do I do?
First, we ask any employee who has traveled internationally or domestically over break to update THIS FORM disclosing the location to which you traveled.
Next, depending on your travel history, you will be asked to stay home for a period of 14 days from the time you left an area with widespread or ongoing community spread (Level 3 Travel Health Notice).
Countries that have a Level 3 Travel Health Notice (widespread, ongoing transmission):
- South Korea
- Europe (Schengen Area): Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City
- United Kingdom and Ireland: England, Scotland, Wales, Northern Ireland, Republic of Ireland
I am an employee whose partner traveled to a Level 3 location, what do I do?
We are asking that any employee whose partner/family member who has traveled to a Level 3 country follow the same protocol as stated above.
I am an employee who is not feeling well, what should I do?
Regardless of the particular illness, if you are not feeling well we ask that you stay home and rest. If you are not feeling well and exhibit any of the following symptoms: fever, cough, shortness of breath, please contact your primary care physician.
I am an employee who thinks they have been exposed to COVID-19. What do I do?
Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. Additionally, if you are a residential faculty member you and your family members are required to self quarantine for a period of 14 days.
If I live on campus and don’t feel well, should I go to the health center?
Employees who are not feeling well should contact their primary care physician or go to an Urgent Care facility and should not go to the Brooks School Health Center. Be sure to call ahead to your doctor or urgent care facility to let them know that you are coming and what your symptoms are.
Can I contact Brooks’ Health and Wellness staff with my coronavirus questions/concerns?
Employees should contact their primary care physician first if they have questions or concerns.
What resources are available to me if I need to get screened?
Lawrence General Hospital now has two new COVID-19 (Coronavirus 2019) community screening resources where patients, families, and providers in the community can obtain an assessment of their COVID-19 risk, possible need for testing, and recommendations for next steps. The online screening option is below. To screen by phone, please call 978-946-8409.
If I test positive for COVID-19, whom should I contact?
A positive diagnosis, although concerning, should be shared with a designated member of the Brooks staff. If you or a family member test positive, please contact Tracey Costantino (firstname.lastname@example.org) or Beth McNeff (email@example.com). Tracey will consult with the Department of Public Health (DPH) and advise accordingly. Your personal information will remain confidential.
If I (or my family member) live on campus and are required to quarantine, what do I do?
Should you or a member of your family be required to quarantine on campus, we ask that you stay in your residence and limit outside engagement with others in the community. According to the CDC, the following guidelines should be followed:
People: As much as possible, if you or a family member is sick, stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.
Animals: You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus. When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask. See COVID-19 and Animals for more information.
Can I come to campus to retrieve items from my office that I need to work from home?
Although the school prefers that employees do not come to campus, we recognize that you may need certain items in order to work from home. If you need to be on campus, we ask that you follow the following protocols:
- Come alone and use good hygiene (use hand sanitizer/hand wash) prior to entering your office space.
- Use clorox wipes when handling any door knobs or railings.
- Use social distancing (remain 6 feet apart) if you encounter other employees on campus.
I’m concerned about how some of the recent decisions—such as extending spring break, moving to online education and cancelling campus events—will impact my job. Will there be work for me? Will I be furloughed or laid off?
Brooks, along with many of the other ISL schools, is doing our best to maintain normalcy during this unpredictable time. We are asking employees who have the ability to work remotely to do so until further notice. Employees who are unable to work remotely are being paid for the hours they would have been scheduled to work. Because we are uncertain as to how long this will go on, we are re-evaluating the situation on a weekly basis and will update employees each Friday. We will continue to update you as information becomes available.
If I am unable to work because I am sick, caring for a sick family member, a high-risk family member as determined by the CDC, or I have to self-quarantine, what happens to my job?
Brooks will work with individuals on a case by case basis to implement a plan that accommodates your unique situation. For benefited employees who have been employed with the school for more than one year and who have worked at least 1,250 hours, normal Family Medical Leave Act (FMLA) policies should apply. For those who do not qualify under FMLA, sick time can be used and you should contact Beth McNeff for additional guidance.
In addition, the Families First Coronavirus Response Act (FFCRA) provides expanded leave protection to employees that become sick with COVID-19, need to care for a family member(s) with COVID-19 or have childcare issues (children 18 years or under) as related to COVID-19. Additional information about FFCRA can be found HERE and HERE.
I live on campus and would like to continue to have off-campus guests over to my house. Is that acceptable?
Until further notice, we ask that you do not invite off-campus visitors to campus and if you need an exception, that can be requested through Beth McNeff.
Will cleaning/sanitizing campus be enough to make it safe when students/employees return?
Brooks is committed to the safety of all of the members of the community. We are following the CDCs two-step preventive measure of cleaning and disinfecting all areas on campus. All hard surfaces, door knobs, railings, shared surfaces and bathrooms/locker rooms are being cleaned and wiped down with disinfectant and then, before leaving space, a "spray and leave behind" hospital disinfectant is applied.
With campus closed, what does that mean for revisit days?
On-campus revisit days have moved virtual! Please visit our Virtual Revisit page to see all Brooks has to offer, from your own home. You'll find the opportunity to . . .
- Connect 1:1 with a student and ask any questions you have about Brooks.
- Watch video from Head of School John Packard, just for you.
- Step inside our classrooms and see teachers and students in action.
- Hear from alumni about why they (still) love Brooks — and you will too!
- Connect with a parent: Email questions to Kara Delaney P'18, P'20 and Dana D'Orio P'20, P'21.
- Follow us on Instagram for additional information, updated daily.
And while, no, this is not the usual revisit experience (click to see photos and video from last year's panel discussions and activities) we are excited to offer you the opportunity to get acquainted with our community in a new, truly personal way.